Hi, I'm Jillian, and welcome to
a day in the life of project manager.

 Come on.

 So a project manager is really

 just focused on the full project
life cycle.

 So I'm kind of the person that
gets everything kicked off and I'm

 the last person that sees a project.

 So I recommend an agency called

 RPM, which is focused on Broadway
clients in the advertising space.

 And I've been there for a couple
of years now and I really work

 across all of our different teams
to get the project all the way

 completed through the agency.

 I've worked at a couple of

 different advertising agencies and
this is definitely the most fun

 because it's such a great group of clients.

 Our office has been stated a work

 from home policy and the hybrid
being able to go into the office.

 So a lot of times I'll go in if I
have something that's really, you

 know, really important that I need
a lot of people in that I know

 that they'll be in the office for.

 Otherwise I can work from home and

 just be in my sweatpants and not
have to worry about what anyone

 looks like.

 But it's just really great having

 that option.

 So the first thing I do when I sit

 down at my desk is make sure I
open all of my applications.

 So my e-mail, my calendar, our
project management software, just

 to get a sense of everything
that's come through overnight.

 But it needs my attention.

 And then I'll start routing things

 and following up with people for
my priorities for the day.

 We really work with a project
management,

 softwaremondaycom, which has been
my favorite software that I've

 worked with so far.

 It's a web-based tool that is

 really color coordinated and we're
able to customize it to fit the

 needs of our company.

 So it's really great for our

 designers to upload any files that
they have, and it's really easy to

 go through and route with our art
directors, copywriters,

 proofreaders, and really relay
information easily.

 When I start my day, I sometimes
know what the day is going to look

 like, where it's going to be a
slow day or a busy day, but I have

 all of my priorities.

 But inevitably there's a fire

 drill that happens and there's
something that we have to get

 briefed within an hour and out the
door just to make the client happy.

 So my morning is primarily spent
on zoom calls and at my desk going

 through priorities with my
different account team.

 So the first meeting that I'm
going to be on today is with

 Ashley, my account executive, to
work on all of our priorities for

 Hamilton, so that she can give me
a status of things that she's

 gotten from the client and I can
let her know where things are

 living within the agency.

 Good morning.

 Just going to go through Hamilton stuff.

 So let me get my screen up for

 these flex frames.

 I guess we'll just see.

 Since it looked like we now can do
branding, especially if it has to

 be centered.

 I'm thinking like with the star

 and like the MJ stuff.

 Like we should be fine.

 Yeah.

 I don't think we have anything

 that has writing on the sides
anyway, for Hamilton.

 So I think we should be good as
long as we can actually use

 branded material.

 Yeah.

 OK, cool.

 And then we'll just wait until we

 get that revised.

 Yeah.

 OK. Thank you, of course, the rest
of the day.

 So welcome to my living space.

 Being in New York, it's.

 It was really important when I was
making the decision to live alone

 that I knew I was going to be
working from home still.

 So I really wanted at least some
separation of where I normally

 work versus where I live.

 So just to get a change of scenery

 throughout the day, sometimes I'll
come and sit on my couch, so I'm

 not sitting at my desk for 10
hours straight.

 So a lot of my day is spent
routing projects, which really

 means going through our whole
project life cycle with different projects.

 So once I have the first pass from
a designer, I will then take a

 look at it and make sure that it
fits the brief that I've been

 giving from my account.

 Team.

 And then I'll go through and make
sure that any person that needs to

 see it has seen it.

 One of the reasons I really like

 my job is because I work with so
many different teams.

 Project management.

 It's one of the few roles that

 really works across all team members.

 So we're working across our

 finance team, our account team,
our creative team, anyone that

 really needs to see a project.

 We're kind of that main line of communication.

 So I wrapped up my day from home.

 So now let's head into the office

 in Times Square.

 But first, let's grab some lunch.

 So I got into project management.

 I was with my company's first

 intern and kind of just fell into it.

 And now that I've been here, I

 can't imagine doing anything else.

 My undergraduate degree didn't

 totally prepare me for my day
today, but I learned a lot of

 valuable skills like organization
and then staying on top of things

 that were really helpful.

 But I really do think the best

 experience is just being in the
role and doing it, doing the

 actual work.

 What I love about my job is just

 really being able to interact with
so many different creative types

 and just being able to have my
hands on all different types of projects.

 It's really special to go out and
see my work.

 When I walk around Times Square,
there's nothing cooler than going

 up and seeing a billboard that I
know that I've helped put up.

 So I'm in the office after lunch
and I've kind of just been

 catching up on things that I
missed while I was on my subway commute.

 But a lot of my afternoon is going
to be still spent routing

 different projects.

 One of the projects that I'm

 working on right now is with our
Hamilton tour, which is a. It's

 the tour that's going all across
North America and we have some

 billboards and bus sides that'll
be going up in Seattle in July.

 So one issue that I'm kind of
having at the moment is I have two

 different designers working on
both of these creatives, but it's

 essentially the exact.

 It should be the exact same creative.

 So, if I have the bus sides pulled
up, this is the approved option

 that we're going with for the bus
sides and this is the Billboard.

 So we're just making a small tweak
before this goes to the client to

 make sure that both of them are consistent.

 So one of the things of being a

 more seasoned project manager at
this company is I help onboard new

 project managers.

 So this is Abby, who just started

 a couple of weeks ago.

 Today we're going to be working

 through an e-mail system that we
use pretty commonly for a bunch of

 different shows.

 So if you log into your screen

 here, the screen that you have
pulled up, these shows are these:

 This e-mail system is primarily
used for telecharge houses.

 OK, so for Chicago, if you go over
to the campaigns tab, you can see

 here we have a lot.

 This is a an account that uses the

 system pretty regularly.

 So you can see, here we have a

 post purchase triggered e-mail.

 So any time that you purchase

 a ticket to Chicago on Telecharge
24 hours after, you'll just get

 a confirmation that says we can't
wait to see you.

 Here are the COVID protocols,
things like that.

 So those are pretty common.

 You can also send like just one

 off emails if you have a specific
segment that you want to do.

 So for example, on this is Doubtfire.

 A couple of months ago we did

 anyone who had bought a ticket in
2020 but their show had been

 cancelled after the shutdown, just
as a reminder.

 Like, hey, we're back on Broadway,
like here's a link to get tickets,

 and things like that.

 Great.

 So we finally reached the end of
day and I have a couple more

 things I can do before I get out
of here.

 So I'll go and just check my
e-mail and make sure everything is

 looking good here.

 So we got some proofs approved

 with our vendor here, which is great.

 We got confirmation that some

 additional creative was installed
on one of our theaters today.

 Then I'll go into our project
management software and just

 update any statuses of to make
sure that everything is accurate.

 So this newsletter is with the
client and we are looking good for

 timing on that.

 I'll take a quick look at Slack

 and make sure that all of my
messages have been read.

 So I haven't missed anything there.

 And before I go home, I'm going to

 run past the Phantom of the Opera
Theatre and just take some

 pictures for the team to confirm
some new creative that we just installed.

 So today was a pretty typical day.

 Luckily we didn't have any fire

 drills that we had.

 I had to quickly move on, so I

 spent most of my day routing and
on zoom calls and kicking off some

 new projects.

 So, overall, this is really what

 my day-to-day looks like.

 So welcome to the Majestic

 Theatre, where The Phantom of the
Opera performs 8 shows a week.

 I'm just here taking a picture of
the poster here to make sure that

 all of our creative is up to date.

 We had a new cast member go in

 last week, so I'm just going to
take a quick picture for my team

 and send it off to so that they
know that everything is looking good.

 If you're interested in becoming
a project manager, I definitely

 recommend just finding different
skills and tools that work for you

 as far as organization and being
a really good communicator.

 So something I didn't quite
realize when I came into project

 management is just how past paced
everything was going to be.

 So I would say, just make sure
that you're building up your

 stamina and you're just able to
roll with the punches as they come along.

 Thanks for watching.

 Be sure to give us a like and

 subscribe to Indeed's channel.

 We'll see you next time.

 All right.

 She's directing, so sorry.